We want you to be completely satisfied with your purchase from our web store. If you receive a damaged or defective item, we will be happy to offer a return within 30 days of purchase, subject to store approval. Please follow the steps below to process your return:
- Contact our customer service team by emailing [insert email address] within 30 days of receiving your order to request a return.
- Provide a detailed explanation of the damage or defect, along with pictures if possible.
- Once your return request has been approved, you will be provided with a return shipping label and instructions on how to return the item.
- Return the item to us in its original packaging and all components and accessories within 30 days of the return approval.
- Upon receipt of the returned item, we will inspect it to confirm the damage or defect and process your refund within 30 days.
Please note that returns will only be accepted for damaged or defective items and that returns for any other reason are not accepted. If you have any questions about our return policy, please don't hesitate to contact our customer service team.